Payment methods currently accepted are: Paypal, Apple Pay, Visa, Mastercard, American Express, Google pay, Shopify and Afterpay.

Please note: additional payment authentication may be requested as per your card issuer.

We now accept Afterpay as a method of payment. At checkout and after adding your shipping details, the Afterpay option of payment can be used. 

1. Add the desired products to your basket. 

2. Fill out your shipping info 

3. In the payments option, select Afterpay. 

4. You'll be taken to Afterpay's website where you can sign up as a new user. You’ll know you’ve been approved within seconds.

Items will be normally dispatched within 1 business day. You will be notified when the item has been fulfilled. Don't forget to check your junk mail if you have not received confirmation of fulfilment.

Feel free to write us if you haven't received a confirmation email after the 1 business day.

We offer free standard shipping for orders from $100 AUD after any discounts (i.e. after a discount code has been applied)

Shipping cost for under $99.99 will incur a flat rate of $9.95 AUD Australia wide.

Yes, for orders sent within Australia.

We will send you the tracking number once the item has been dispatched. Orders usually will arrive in 3-5 business days after being dispatched.

We do not offer overseas shipping at this stage. 

Unfortunately, we do not offer refunds for change of mind or choosing an incorrect size after the item has been dispatched. We will be happy to give you an exchange if the items are returned in their original condition.

You will need to write us within 15 days of receiving the product and we will advise you how to return the item(s) to us. 

Return postage is payable by the customer. We reserve the right to reject any items that are returned in unsaleable condition.

Please note that underwear, swimwear, bodysuits, hosiery and earrings cannot be returned due to Australian health & hygiene regulations. 

For any other issues with a product, please contact us via email info@otaku-taco.com and we will respond to you within 48 hrs. 

We are a proud small Aussie business so we will try our best to find a solution to any problems that you may encounter with any of our products. We're here to help you and happy to have a chat to find solutions. 

Happy shopping :) 

Any info not covered here, please feel free to email us at  

info@otaku-taco.com